Contact us

If you need to get in touch with Tulip please contact our office in Shanghai:

Suite F, 27 Floor World Plaza
855 Pudong Road (South)
Shanghai, 200120 China

Tel: +86 21 5020 3200 ext 20
Fax +86 21 5020 3200

E-mail: info@tulipfood.cn

Otherwise you can contact our headquarter in Denmark:

Danish Crown A/S
Danish Crown Vej 1
DK-8940 Randers SV
Tel: +45 89 19 19 19
Fax: +45 89 10 50 01
E-mail: tulip@danishcrown.com

Press
Jens Hansen
Director, Media Relations/Press, Danish Crown

Your opinion is important to us

Therefore, we appreciate hearing from you if you have comments, complaints or compliments.
Each comment or complaint from our consumers is a unique opportunity to improve our products.

Use one of the two forms below if you find that one of our products does not meet your expectations,
or if you just want to make a comment or pass on an idea to a new product.

Create your complaint

Thanks for contacting us. If you against expectations have experienced a Tulip product not living up to your expectations, we appreciate you sharing that experience with us. We consider each comment or complaint as an opportunity to improve our products.

Which product did not meet your expectations?

EAN Number The EAN-number is the 13 digits written on the packaging together with the barcode

Product name

Pack size (gram)

Expiry date

Production date/packing date

What is wrong with the product?

Describe your experience

Are there any foreign bodies in the product? * It is important that you keep any foreign bodies until you hear from us, or until the case is closed. In case of a foreign body causing a dental injury, it must always be sent to Danish Crown A/S (otherwise, the claim will be rejected). We will return with information on how and where to send the foreign body.

Yes

Are there any left overs of the product? * Please store the remaining product in the fridge or freezer until you hear from us, or until the case is closed.

Yes

If available, please upload pictures (max 3)

To complain about a product, we ask you to fill out the below form. We will follow-up with a thorough investigation of your claim. If you have found a foreign body, we would like to have the possibility of examining it. Please describe the foreign body in the text and store it until you hear from us.

Your contact information

Full name

Address

Postal code

City

Country

Cell phone (incl. country code)

E-mail address *

Send

Headquarters

Danish Crown A/S
Danish Crown Vej 1
DK-8940 Randers SV
Denmark

Tel: +45 89 19 19 19
Fax: +45 89 10 50 01
E-mail: tulip@danishcrown.com

Press

Jens Hansen
Director, Media Relations/Press, Danish Crown